Who we are
Kwiko is your go-to platform for all your home grocery & daily needs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Full Name
- Phone Number
- Email Address
- Physical Address
- Location Data (for delivery purposes)
b. Account & Transaction Information
- Account registration details
- Subscription and payment-related information (processed securely via third-party payment providers)
c. Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage data and analytics through cookies and tracking technologies
2. How We Collect Information
We collect information through:
- Contact forms
- Account registration
- Order placement and subscriptions
- Website analytics and tracking tools
- Marketing and advertising integrations
3. Purpose of Data Collection
We use your information to:
- Provide and manage delivery services
- Process payments and subscriptions
- Communicate service updates and promotional offers
- Improve website functionality and user experience
- Run marketing and advertising campaigns
- Comply with legal obligations and resolve disputes
- Ensure platform security and prevent fraud
4. Third-Party Services
We may share limited data with trusted third-party service providers, including:
- Analytics and performance monitoring tools
- Advertising platforms (e.g., Meta Pixel)
- Email services (Hostinger Mail)
- Hosting and infrastructure providers
- Payment processing partners
These third parties are contractually obligated to protect your information and use it only for specified purposes.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze website traffic
- Improve performance and user experience
- Support marketing and advertising efforts
Currently, Kwiko does not display a cookie consent banner. Continued use of the website implies consent to the use of cookies.
6. Data Sharing & Disclosure
We do not sell or rent your personal data. We may disclose your information:
- To service providers working on our behalf
- To comply with legal requirements or court orders
- To protect the rights, property, or safety of Kwiko, users, or others
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of data transmission over the internet is 100% secure.
8. User Rights & Account Deletion
Users have the right to:
- Access and update their personal information
- Request deletion of their account and associated data
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Kwiko does not knowingly collect personal data from children under the age of 13. If such data is discovered, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
contact@kwiko.net
New Delhi, India